Read carefully our Terms of use.
1. *Service Agreement:*
By using CyrilCourier+, you agree to abide by our terms and conditions outlined herein.
2. *Parcel Responsibility:*
Customers are responsible for accurate packaging and labeling. CyrilCourier+ is not liable for damage caused by inadequate packaging.
3. *Delivery Timeframes:*
While we strive for timely deliveries, unforeseen circumstances may affect schedules. CyrilCourier+ does not guarantee exact delivery times.
4. *Tracking Information:*
Customers can track parcels using provided tracking numbers. CyrilCourier+ is not responsible for inaccuracies in tracking information.
5. *Payment and Fees:*
Payment must be made in accordance with our pricing structure. Additional fees may apply for special services or unforeseen challenges during delivery.
6. *Restricted Items:*
Certain items may be restricted for transport. Customers are responsible for checking and complying with our list of prohibited items.
7. *Claim Process:*
In the event of lost or damaged parcels, customers must follow our designated claims process. CyrilCourier+ will assess and address valid claims promptly.
8. *Force Majeure:*
CyrilCourier+ is not liable for delays or failures in performance due to circumstances beyond our control, such as natural disasters or government actions.
9. *Privacy and Data Security:*
We prioritize the privacy and security of customer information. Personal data is handled in accordance with our privacy policy.
10. *Termination of Service:*
CyrilCourier+ reserves the right to terminate services for customers violating these terms and conditions.
By utilizing CyrilCourier+, you acknowledge and accept these terms.