Terms of use

Read carefully our Terms of use.

1. *Service Agreement:*

By using CyrilCourier+, you agree to abide by our terms and conditions outlined herein.

2. *Parcel Responsibility:*

Customers are responsible for accurate packaging and labeling. CyrilCourier+ is not liable for damage caused by inadequate packaging.

3. *Delivery Timeframes:*

While we strive for timely deliveries, unforeseen circumstances may affect schedules. CyrilCourier+ does not guarantee exact delivery times.

4. *Tracking Information:*

Customers can track parcels using provided tracking numbers. CyrilCourier+ is not responsible for inaccuracies in tracking information.

5. *Payment and Fees:*

Payment must be made in accordance with our pricing structure. Additional fees may apply for special services or unforeseen challenges during delivery.

6. *Restricted Items:*

Certain items may be restricted for transport. Customers are responsible for checking and complying with our list of prohibited items.

7. *Claim Process:*

In the event of lost or damaged parcels, customers must follow our designated claims process. CyrilCourier+ will assess and address valid claims promptly.

8. *Force Majeure:*

CyrilCourier+ is not liable for delays or failures in performance due to circumstances beyond our control, such as natural disasters or government actions.

9. *Privacy and Data Security:*

We prioritize the privacy and security of customer information. Personal data is handled in accordance with our privacy policy.

10. *Termination of Service:*

CyrilCourier+ reserves the right to terminate services for customers violating these terms and conditions.

By utilizing CyrilCourier+, you acknowledge and accept these terms.